|| The Sound Faction (dot com) ||

You know, is it really all that much to ask for you to take two minutes to talk to me when I walk up to your cash with my purchase? Do you really need to be talking on the phone and have to ask me like three times if there is anything else because the person on the other end of the phone that you are talking to is too loud. I mean I'm only in your store for a maximum of a minute where you actually have to talk to me, so put down your phone and do your job.

This happened to me this morning on my way to work. I stopped into this store just to grab a juice, as I do a lot of the mornings I’m on my way to work (mostly because I don't eat anything in the morning, but that’s a whole other story), and I walk to the cash and the guy is yapping on the phone. I mean having a full on conversation. I have to wave my hand to get him to see me there and it takes him seriously five minutes to punch in what I have, which I might add is just a bottle of organic fruit juice. Then he has to proceed to ask me three times if I want anything else. This isn't the first time this happened. I remember when me and the girls were driving to Buffalo to see LeATHERMOUTH and we stopped into this gas bar along the way and this girl sat on her cell phone and didn't even bother to look up or give a smile or heck even say hi.

I mean I know sometimes your job can get boring and tedious, but I’m not asking for much, just a minute of your time (not even that much really) to give me a smile or a hello. I know myself whenever I go to a grocery store; I always greet the lady behind the cash. I always tell her/him Hi and ask her/him how they are. It’s just being nice and on their end amazing customer service. It was because of horrible customer service that I stopped going to one grocery store. Mostly when your food gets tossed into a bag and the person ringing you in looks like they could kill you, do you really want to go back there and go through that again? No, I didn't think so.

So, the moral of this rant, when someone walks into your store, put down the phone and give them that one minute. I mean it won't kill you and in the end that person’s day might be made because you smiled at them or gave them just a little bit of attention. When they turn to leave and walk out, then you can pick back up on your conversation.